General Terms and Conditions of Sale and Delivery
’t Keukske, having its registered office at 6211 CS Maastricht (The Netherlands), Nieuwstraat 24, registered in the Trade Register of the Chamber of Commerce under number 83741941, applies the following general terms and conditions:
Article 1: Definitions
In these general terms and conditions, the following terms shall have the meanings set out below:
’t Keukske
The business specialising in the production, sale and delivery of cookies, both from a physical store and via digital sales channels, for consumers and other customers.
Offer
Any quotation or offer from ’t Keukske relating to the sale and/or delivery of products.
Agreement
Any contract (including these general terms and conditions) concluded between the customer and ’t Keukske, any amendment or addition thereto, as well as all (legal) acts in preparation and execution of the contract, excluding an offer.
Distance agreement
An agreement concluded between ’t Keukske and the customer regarding goods/services as described in paragraph 1 of this article, which is concluded via an electronic system organised by ’t Keukske for distance selling and communication of products.
Products
All goods that are the subject of an agreement between the customer and ’t Keukske.
Conditions
These general terms and conditions of sale and delivery.
Customer / Counterparty
The natural or legal person who has entered into an agreement with ’t Keukske.
Prices
The agreed price paid by the customer for the products of ’t Keukske.
Article 2. Applicability
2.1 These general terms and conditions apply to and form an integral part of every offer, quotation and agreement relating to products supplied by ’t Keukske, unless expressly agreed otherwise in writing.
2.2 The applicability of these general terms and conditions is accepted by the customer by the mere conclusion of an agreement with ’t Keukske or acceptance of a delivery by ’t Keukske.
2.3 These general terms and conditions also apply to agreements where third parties are engaged by ’t Keukske.
2.4 If other terms and conditions also apply, these general terms and conditions shall prevail in the event of conflict.
2.5 Deviations from these general terms and conditions are only valid if expressly agreed in writing.
2.6 The applicability of any purchase or other conditions of the counterparty is expressly rejected.
2.7 If one or more provisions of these general terms and conditions are at any time wholly or partially null and void or annulled, the remaining provisions shall remain fully applicable. ’t Keukske and the counterparty shall then consult to agree on new provisions replacing the invalid ones, taking into account the purpose and intent of the original provisions as much as possible.
2.8 If a situation arises between parties that is not covered by these general terms and conditions, or if there is ambiguity regarding the interpretation of one or more provisions, this situation shall be assessed or interpreted in the spirit of these general terms and conditions.
2.9 In the case of a distance agreement or an agreement concluded outside business premises, these general terms and conditions shall be provided electronically to the customer prior to concluding the agreement. They form an integral part of the general information provided by ’t Keukske and can be stored, viewed and downloaded at any time via the website: www.keukske.nl.
Article 3. Offer / Quotation
3.1 All quotations/offers issued by ’t Keukske are without obligation unless explicitly stated otherwise in writing and subject to product availability.
3.2 Quotations are based on information provided by the customer. The customer must inform ’t Keukske of all relevant facts and circumstances that may affect execution of the agreement.
3.3 All offers are valid for two (2) weeks after the date of issue unless otherwise agreed in writing. After this period, they automatically lapse.
3.4 The offer includes a description of the product/service sufficient for proper evaluation by the customer.
3.5 Prices stated include VAT but exclude other government levies and additional costs such as shipping and administration, unless stated otherwise.
3.6 An offer expires if the product is no longer available.
3.7 ’t Keukske is not bound by offers containing obvious errors or mistakes.
3.8 If acceptance deviates from the offer, ’t Keukske is not bound unless agreed otherwise.
3.9 A composite quotation does not oblige partial delivery at proportional pricing.
3.10 Offers do not automatically apply to future orders.
3.11 Each quotation includes sufficient information regarding rights and obligations, including:
- customer name
- date
- description
- quantity
- applicability of terms
- payment terms
- delivery details
- agreed price
- delivery costs
- right of withdrawal (if applicable)
- warranty (if applicable)
3.12 The agreement consists of these terms and the order.
3.13 The agreement is concluded upon written acceptance, email confirmation or other clear acceptance by the customer.
3.14 The customer must provide all relevant information. ’t Keukske reserves the right to refuse orders in cases of suspected misuse or stock shortages.
3.15 The agreement replaces previous communications.
3.16 Rights and obligations may not be transferred without written consent.
3.17 Additional work is charged separately.